Below FAQ are some common concerns of our customers before purchasing.
Yes, we offer hair samples of our Raw Indonesian hair. Pricing and details are located on our Hair Catalog page. Samples are not available in our store.
Yes, our hair can lift up to 9 levels and can take color very well. Please seek the help of a professional colorist for assistance before coloring or bleaching our hair.
Wigs are an amazing protective style which allows your natural hair to grow without hairstyle tension or manipulation. We advise new wig wearers to try a closure wig for the first time. Closure wigs are easy and simple for everyday wear. They require little maintenance and can last up to 2 year with proper care.
Custom wigs are specifically made for each customer. Custom wigs are made with custom measurements just for you and only you. It is not a one size fits all wig. Catalog wigs come ONE SIZE FITS ALL. They will fit most customers.
A closure covers the top front part of your head. It is designed to cover the section of your head where your part will be. The bigger the closure, the more part coverage you will have. A lace frontal covers the entire front perimeter of your head from ear to ear. Frontals have a dimension of 13 inches to 6 inches. The versatility of frontals are endless because you are able to part it in any direction.
All wigs must consist of 3 bundles and a closure/frontal for lengths under 22 inches. If you are providing hair longer than 22 inches, we kindly suggest you provide 4 bundles of hair after you place your order.
For Custom Wigs: You will receive your order within an estimated 14-21 business days after your hair is received. Please order accordingly. For Wig Catalog Orders: You will receive your order within 7-14 business days. For Hair Catalog Orders: You will receive your order within 7 business days. For Product Catalog Orders: You will receive your order within 2-5 business days. PLEASE BE ADVISED SALES WILL INCREASE PROCESSING TIMES AND SHIPPING TIMES.
No ALL SALES ARE FINAL. There are absolutely no returns or exchanges.
Yes, we ship worldwide.
Yes, we offer wholesale for hair and wigs only. Please email firstname.lastname@example.org to inquire. Please write Wholesale Order Inquiry in the subject line.